Answers every call
2-ring pickup, 24/7. Never sends a customer to voicemail. After-hours auto-answers with full ordering capability or directs to the next-day pickup window.
Most restaurants miss 25–40% of phone calls during the dinner rush. Every missed call is a missed order. We deploy an AI receptionist that answers every call, takes the order, and rings it into your POS — same as a trained staffer, except it never goes home.
A typical 30-seat single-location restaurant takes 60–90 calls between 5 and 9 PM on a Friday night. During peak rush, your host can't get to 1 in 4 of them.
The single-location math: 80 calls/night × 22% missed × 4 nights/week × 4.3 weeks × 65% convert × $42 = $8,260/month of phone revenue you don't currently see. Even at half that, our $797/month package pays itself back five times over.
That's before you count the receptionist time freed up to actually run the floor.
2-ring pickup, 24/7. Never sends a customer to voicemail. After-hours auto-answers with full ordering capability or directs to the next-day pickup window.
Menu items, sizes, modifiers, allergies, half-and-half pies, family meals, sides, drinks, desserts. Reads back the order, confirms the total, asks pickup or delivery.
Toast, Square, Clover, Olo — direct API integration. The ticket prints in the kitchen exactly the way a host-entered order does. Payment via stored card, card-on-call, or cash-at-pickup.
Resy and OpenTable integration. Holds the table, sends the confirmation text, manages no-show holds if you use them.
Detects language on hello and switches automatically. Voice quality matches across both. Important in markets with Spanish-speaking customer bases.
When the caller is upset, the menu is too complex, or the order is unusually large (catering), the AI warm-transfers to the host or to your catering line. Every escalation logged and reviewed weekly.
Catering inquiries are usually the highest-value calls. The AI captures party size, date, dietary needs, and either books or routes to your catering manager. Every lead lands in the CRM.
Hours, location, parking, dietary options, gluten-free pasta, vegan cheese availability. Whatever your top 20 questions are — answered instantly, every time.
Daily call summary, missed-order recapture, peak-hour traffic, top menu items asked about, common objections. We review weekly and tune.
This is a representative transcript from a single-location Italian restaurant we deployed in early 2026. Names changed.
Friday 7:18 PM · Inbound from (804) 555-0142 · Toast POS
Agent (Bella): Hi, thanks for calling Antonelli's Trattoria, this is Bella. Are you calling to place an order, make a reservation, or something else?
Caller: Yeah, I'd like to place a pickup order.
Bella: Of course. Can I get your name and a number to reach you?
Caller: Ravi Patel, 804-555-0142.
Bella: Got it, Ravi. What can I get started for you?
Caller: Let me get a large pepperoni pizza — extra cheese — and a Caesar salad with no croutons.
Bella: Large pepperoni with extra cheese, and a Caesar with no croutons. Anything else? We've got fresh tiramisu tonight.
Caller: Yeah, add a tiramisu. And a Diet Coke.
Bella: Done. So that's the large pepperoni with extra cheese, Caesar no croutons, tiramisu, and a Diet Coke — your total is $48.20. We're running 25 minutes for pickup. Does 7:45 work?
Caller: Yeah, 7:45 is great.
Bella: Perfect. I've sent your order to the kitchen and texted you a confirmation. We'll see you at 7:45 — anything else I can do for you?
Caller: Nope, that's it. Thanks.
Bella: Thanks, Ravi. See you soon.
Result: Order rang into Toast at 7:19 PM. Kitchen ticket printed. SMS confirmation sent. Call duration 1m 47s. Cost to operator: $0.39.
We pull 10 transcripts per week with each client and review them together every Friday. Constant tuning is the difference between a demo and a deployment.
Full API integration. Order rings directly into the KDS/printer with all modifiers. Payments via stored card or cash-at-pickup. This is the default deployment.
Order routing through Olo's aggregator API or third-party marketplace. Slightly higher per-order fees, but works for restaurants already on these platforms without ripping out your POS.
Honest answer: native integration is hard. We deploy a middleware bridge or fall back to a printer-only ticket. Works fine for "the kitchen needs to know" but not for full payment-on-call. Migration to a modern POS recommended within 12 months.
The audit step exists for this exact question. Before we sell you anything, we look at your POS, your menu structure, your call patterns, your busiest 4 hours of the week. The proposal you get back tells you which integration path is real and which is wishful thinking.
These are restaurant packages. They bundle our Voice AI tiers with restaurant-specific menu ingestion, POS integration, and bilingual voice — at a price point that's competitive with Slang.ai's mid tier while doing more.
Single location · phones & reservations · no POS order entry
$1,200 setup · then $397/monthSingle location · full POS order entry · bilingual
$2,000 setup · then $797/month2–10 locations · location-aware routing
$1,497 /month/location · setup $3,500 onceCompared to Slang.ai: Their Starter is $199/mo (reservations only). Their Standard is $399/mo (reservations + faq). Their Pro is $499/mo. Our Phone + Orders package is $797/mo — and it actually takes the order into your POS rather than just answering questions. We don't compete on price; we compete on "is the phone bringing in money or not."
10+ location operators: Move to our enterprise voice AI tier with custom restaurant overlay. Setup $7,500+, monthly retainer $3,000+. Quote on request.